Reference

How 8777bt Handles Your Personal Information

This Privacy Policy sets out exactly what data 8777bt collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataBangladesh-region eligibility applies
8777bt How 8777bt Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Send your request through any of the channels below and we will respond to your query as promptly as we can.

Team online

Live Chat

Open the live chat window from your account dashboard and send your data request directly. Our team will log it and follow up within the same session where possible.

Email Support

Send a written data request to our support email address. Include your registered mobile number so we can match your request to the correct account record without delay.

Account Help Centre

The Help Centre inside your account lists the steps for common privacy requests — correcting your name, unlinking a wallet like bKash or Nagad, or requesting account deletion.

DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Security is built into how we store and process your information at every step. Here is what that looks like in practice across the four areas that matter most to your account.

Encrypted Storage Account credentials and payment details — including your linked bKash or Rocket number — are stored with SSL encryption. We do not store your mobile wallet PIN or full card number at any point.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your language and payment choices. You can adjust cookie settings in your browser; some features may not work fully without them.
Data Retention We keep your account data for as long as your account remains active and for a period after closure as required by applicable rules in eligible regions. You may request deletion of non-required data by contacting support.
Third-Party Access We share data only with payment processors like Nagad and Rocket to complete transactions, and with fraud-prevention systems. We do not share your data with advertisers or unrelated third parties.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how 8777bt collects, uses and protects your personal data. If your question is not here, reach our support team through live chat or email.

We collect your name, mobile number, email address and the payment method you register — bKash, Nagad or Rocket. We also log device and session data for security purposes when you log in.

Yes. Your wallet number is stored with SSL encryption and used only to process deposits and withdrawals. We never store your mobile wallet PIN or any authentication code you enter during a transaction.

You can. Send a data access request via live chat or support email with your registered mobile number. We will confirm your identity and provide the relevant data, subject to local law in your eligible region.

Contact support through live chat or email and request account deletion. We will remove non-required data promptly. Some records may be retained for a period under applicable regulations in eligible regions.

We share data only with payment processors — such as Nagad and Rocket — needed to complete your transactions, and with fraud-prevention services. We do not sell or share your data with advertisers.

Go to your account settings or contact support via live chat. For payment-linked details like a Rocket number, our team will walk you through the verification steps needed before the change is applied.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.